Garages and automotive
Internal communications for garages, dealerships and aftersales
There is no computer and no work email in the workshop: there is a technician with his phone in his locker. Blastack gets the service campaign, the safety data sheet and the technical bulletin to every site, and tells you how many people read it.
€1.00 per person per month · No card · No minimum term
What happens today
The four problems that keep coming up
There is no email in the workshop
Technicians, panel beaters, sprayers and parts staff have no company account. What goes out by email reaches reception and accounts, who need it least.
The manufacturer's bulletin dies at reception
Technical information and manufacturer campaigns arrive by email to the workshop manager, and from there they reach the bays by word of mouth and half told.
Several sites under the same brand
The dealership, the body shop and the fast fit centre don't need the same things, and when everything goes to everybody people stop reading within a fortnight.
Safety data sheets and chemicals
Paint, solvents, ramps and batteries. When an instruction changes, COSHH means you have to be able to show that it landed, and who got it.
Use cases
What it gets used for in Automotive
- Service campaign or recall, flagged to every site the same day
- Safety data sheet for a new product, with a read receipt
- Technical bulletin targeted only at aftersales staff
- Opening hours change at one site, sent only to that site
- New starters join with a code, without going through IT
- Survey for the workshop team when a campaign closes
What we don't solve
It isn't a dealer management system
It doesn't open job cards, it doesn't handle bookings or parts, and it doesn't connect to your DMS or to the manufacturer's system. What we cover is getting the information to the people in the bays; the job card carries on living where it lives today.
The campaign went out on the Monday and by Tuesday we knew which garages had read it. That used to mean ringing round one by one.
What's included
All of this, from €1.00 per person per month
The noticeboard and the directory are in the base fee. Analytics, surveys, documents and chat switch on separately, at between one and ten cents per person.
Noticeboard and announcements
Posts with photo, video and PDF, targeted by site
Reach analytics
What percentage of your workforce has read each announcement
Surveys and employee engagement
Ask your workforce, with breakdowns and real anonymity
Documents with read receipts
Payslips, procedures and policies with proof of reading
Staff directory
Who is who, by department and by site
Roles and moderation
Who publishes, who approves, and what gets logged
Try it on one site and look at the number
Fifteen days, no card. Hand the code out at one plant, publish two announcements and look at what percentage of people read them.
Other sectors